FAQ
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All of our classes are designed to ensure that all fitness levels can participate and progress when they feel up to it.
Our classes cover all skill sets from beginners & kids all the way to competition ready fight training.
Yes, all of our trained instructors will guide you through every step of the way.
Of course, we offer a free 30 minute one on one session where you are shown the fundamentals of Muay Thai or Brazilian Jiu Jitsu.
Our classes are for both men and women.
For Muay Thai you will need 12 or 16oz gloves to start. We also suggest wearing light cooler clothing as you do get a sweat going once things move along.
For Brazilian Jiu Jitsu you will need a Gi – Gi’s can be hired and or purchased from our office if you do not have one.
For MMA you will need 12 or 16oz gloves and also padded shin guards and mouth guard.
We have 2 children’s classes for Muay Thai catering for 5-8 year olds and 9-13 year olds.
If you want to get ahead fast we suggest this is the best way to go. Train with one of our champion fighters as they show you the tips and tricks needed to further your training.
Awesome! Don’t believe us see what our testimonials say. But seriously if you want to burn fat and have fun doing it there is no better way than doing it with a martial arts like Muay Thai or Brazilian Jiu Jitsu.
Matrix Gym uses Ezidebit payment systems to facilitate this transaction. As a Member you have agreed to the Direct Debit agreement as the means of payment for Membership Fees. It is your responsibility to ensure that sufficient funds are available from the nominated account on the appropriate drawing due date. This is a binding Agreement, which can only be terminated in accordance with the terms of the Agreement. A $14.80 bank dishonor fee with be charged for insufficient funds.
Your membership can only be cancelled at our reception desk by completing the Matrix Gym cancellation form with one of our staff. Our reception hours are – 3.30pm to 7.30pm Monday to Thursday.
Please do not cancel your Direct Debit at your Bank.
You must give a minimum of 2 weeks notice before the cancellation comes into effect.
Should you cancel your debit agreement before the 16-week contract period has been completed, you are required to give 2 weeks notice of cancellation and a $100 cancellation fee will apply.
Your weekly Direct Debit is drawn each Friday as per your contract agreement. Following your request for cancellation a further 2 payments will be drawn from your account, during which time you can continue to train at Matrix Gym.
There may come a time you wish to suspend your membership if you are taking annual holidays or have an injury/illness.
You can put your membership on hold for a minimum period of 2 weeks and up to a maximum period of 4 weeks suspension per calendar year for holidays/short term injury or illness.
Short term Training or Work related Injuries are not cause for cancellation of your membership.
A maximum injury period of 8 weeks per calendar year is an option for any major injuries you may suffer (eg broken bones). Suspension can be activated once a doctors medical certificate has been presented.
To suspend your membership we must supply an on hold Start date & a re-commencement date.
All contact regarding your suspension can be made at the reception desk or must be in writing by email. (not verbal or text)
Please email info@matrixgym.com